FAQ'S

USA Decon specializes in the safe effective removal of blood, tissue, fluids and all other biological waste that might be found at the scene of a crime, trauma or death from any cause. We provide services to residential, commercial and industrial environments. USA Decon is committed in relieving family, friends, or employees the burden of this task. We will do whatever is needed to restore your property to a safe environment. Returning the sense of normality and your piece of mind is our primary purpose.

Our services include the assessment and decontamination of environments contaminated with blood, bodily fluids, from a natural unattended death ( Human Decompostion ) Suicides, Homicides, Industrial accidents, or any type of Blood loss from a Trauma or Crime Scene. Hoarding / filth cleaning, and the remediation of clandestine methamphetamine (meth labs) production process. We are also highly trained and equiped to deal with remediating properties where Tear gas ( CS & CN ) has been indroduced by Law Enforcement.

Federal regulation 29CFR1910.1030 of OSHA states that NO employee can be placed in a position to be exposed to bio-hazardous waste without first:
i. Receiving blood-borne pathogen (BBP) training.

ii. Having a written BBP exposure control plan.

iii. Having been provided with personal protective equipment (PPE).

iv. Having been offered the Hepatitis B vaccine and exposure evaluation with a follow up.

v. Being provided with a method to remove and properly store the biohazard waste in properly marked containers for disposal at an approved site.
We live in a very litigious society and no one wants a lawsuit.

In some cases your home, business or auto insurance will cover our services, unless the policy specifically excludes it. Ultimately the property owner is responsible for the cost of our services. In the event an individual cannot afford our services we are more then willing to work with the State of Texas Crime Victims Compensation Program. http://www.oag.state.tx.us/victims/cvc.shtml

The cost of our service is determined on a case by case basis. Each case is unique and requires visiting the area to estimate the cost of supplies and manpower needed to complete the job.

USA Decon bases its operation out of Houston, Texas with divisional offices located in Corpus Christi, Austin, Dallas / Fort Worth, Tyler, San Antonio, and Beaumont Texas. Our service area spans the Southeast region of Texas including but not limited to San Antonio, Kingsville, Austin, Larado, Waco, Lufkin, Dallas, Fort Worth, Denton, Beaumont, Victoria, Friendswood, Pearland, Pasadena, Deer Park, Clear Lake, Webster, Spring, Woodlands, Conroe and Galveston Texas.
We also can help people in need in the following states; Texas, Louisiana, Mississippi, Alabama, Georgia, Florida, North and South Carolina, New Mexico, Arizona, Washington D.C., Virginia, New York, Indiana, Ohio, Michigan, Wyoming, Colorado, Utah, California, through our Nationwide Network referal program. We can also help people in need of service in Canada.

Once a service call is placed we will dispatch our technicians immediately and begin decontaminating the scene once it is released by law enforcement officials.

Yes and no. We must remove the contaminated portions of the mattress and place those portions into an approved and labeled Biohazard waste container. We must first disinfect the area wear PPE while we perform this task. We will still remove the the rest of the mattress as a conventional waste. We do this waste segregation to insure we do not leak or spill Biohazards into our vehicles or any public area. This is the law and we follow it. Any Crime or trauma cleaning company that is willing to just come pick it up "as is" is violating this law and is not properly transporting the medical waste. We understand that this may be an inconvenience in some cases but we are not willing to violate laws for convenience. Thank you for your understanding on this matter.