• What is the scope of your services?
  Our services include the assessment and decontamination of environments contaminated with blood, bodily fluids, from a natural unattended death ( Human Decompostion ) Suicides, Homicides, Industrial accidents, or any type of Blood loss from a Trauma or Crime Scene. Hoarding / filth cleaning, and the remediation of clandestine methamphetamine (meth labs) production process. We are also highly trained and equiped to deal with remediating properties where Tear gas ( CS & CN ) has been indroduced by Law Enforcement.
  
• Why should I use a bio-hazard clean-up company?
  Federal regulation 29CFR1910.1030 of OSHA states that NO employee can be placed in a position to be exposed to bio-hazardous waste without first:

• Who pays for these services?
  In some cases your home, business or auto insurance will cover our services, unless the policy specifically excludes it. Ultimately the property owner is responsible for the cost of our services. In the event an individual cannot afford our services we are more then willing to work with the State of Texas Crime Victims Compensation Program. http://www.oag.state.tx.us/victims/cvc.shtml
  
• What is the cost of this service?
  The cost of our service is determined on a case by case basis. Each case is unique and requires visiting the area to estimate the cost of supplies and manpower needed to complete the job.
  
• What is your service area?
  USA Decon bases its operation out of Houston, Texas with divisional offices located in Corpus Christi, Austin, Dallas / Fort Worth, Tyler, San Antonio, and Beaumont Texas. Our service area spans the Southeast region of Texas including but not limited to San Antonio, Kingsville, Austin, Larado, Waco, Lufkin, Dallas, Fort Worth, Denton, Beaumont, Victoria, Friendswood, Pearland, Pasadena, Deer Park, Clear Lake, Webster, Spring, Woodlands, Conroe and Galveston Texas.
•  We also can help people in need in the following states; Texas, Louisiana, Mississippi, Alabama, Georgia, Florida, North and South Carolina, New Mexico, Arizona, Washington D.C., Virginia, New York, Indiana, Ohio, Michigan, Wyoming, Colorado, Utah, California, through our Nationwide Network referal program.  We can also help people in need of service in Canada.  
  
• What is your response time?
  Once a service call is placed we will dispatch our technicians immediately and begin decontaminating the scene once it is released by law enforcement officials.

• I have a mattress with blood or Body fluids on it, can you come pick it up?

        Yes and no. We must remove the contaminated portions of the mattress and place those portions into an approved and   labeled Biohazard waste container. We must first disinfect the area wear PPE while we perform this task. We will still remove the the rest of the mattress as a conventional waste. We do this waste segregation to insure we do not leak or spill Biohazards into our vehicles or any public area. This is the law and we follow it. Any Crime or trauma cleaning company that is willing to just come pick it up "as is" is violating this law and is not properly transporting the medical waste. We understand that this may be an inconvenience in some cases but we are not willing to violate laws for convenience. Thank you for your understanding on this matter.  

Nation-wide Toll Free (877) 627-7458

Greater Austin (512) 445-0555      Greater Corpus Christi (361) 850-8100
         
Greater Dallas (214) 350-8100    Greater Houston (713) 850-0555